Grey Hackle Lodge is proud to offer guests the opportunity to enjoy Arizona’s Rim country. For the safety and enjoyment of all our guest please review our policies carefully.
Minimum Required Stay:
1 Night Minimum on Weekdays
2 Night Minimum on Weekends
3-4 Night Minimum on Holidays
WELCOME: First of all, we’d like to welcome you to the Grey Hackle Lodge. The lodge is set right in the middle of the forest within a short walking distance to Christopher Creek, and a restaurant conveniently located across the street (seasonal hours). We love our great guests, and will do our very best to make your stay enjoyable! For everyone’s safety, comfort and protection, we expect all guests to adhere to our essential, mandatory, super serious, must-read policies listed below. Okay, here goes:
CHECK PLEASE: The normal check-in time is 3:00PM, and check-out time is by 11:00AM; other times by prior arrangement. It is helpful if we know your approximate arrival time. We will do our best to fulfill any orders for early check-in (no Saturdays) and late check-out (no Fridays).
HOWDY NEIGHBOR: Having a good time is encouraged, but guests may not be disruptive to others. Please use common courtesy. If you suspect bad, discourteous or harmful behavior – please tell us. Community areas are for everyone to share, unless management has set them aside for a particular group or special use. Quiet time starts at 10:00PM, unless otherwise approved.
FIRE-FIRE: All fires must be constantly supervised. (1) Indoor fireplaces can be used all year, but only Duraflame type logs are acceptable for use (traditional firewood is not allowed). Nothing can be cooked using indoor fireplaces (this includes s’mores). (2) The barbecue grill outside of each cabin is for use with charcoal only (no exceptions). (3) Campfires (think s’mores and stories) are allowed only in the two designated fire pits, which must be fully extinguished and clean before being left. Wood from the property is not to be gathered and used (We sell bags of firewood or you’re welcome to bring your own). (4) If the forest is on fire restriction then no outside fires are allowed, including charcoal (even if it’s raining). (5) Fireworks are never allowed!
HOLY SMOKES: There is NO smoking in any of the units. There is a $500 charge for any discovery of inside smoking. You can smoke outside, but you must be 20ft from any door or window. Please be respectful of others, extra cautious as we’re in the woods, and do not litter our beautiful lodge with your butts. If we are on fire restriction, smoking is only permitted inside of a closed automobile.
YOUR HORSE (or whatever you drive): Each unit is assigned parking pass. Additional vehicles will need to obtain an extra pass for the visitor parking area (limited spots). Boats or trailers must be parked outside the lodge as parking is tight.
DON’T TAKE, HURT OR MOVE THAT: Theft of any kind (pillows, towels, dishes, etc.) is not allowed. Do not “carve” anything! We charge and/or prosecute for any theft or unreported damage. Please do not move any items (ie. inside furniture, picnic tables, TVs, landscaping rocks/stumps) without permission from management. All rooms receive a post-occupancy inspection and by booking a reservation you acknowledge responsibility for any damages or theft incurred during your stay, which will be charged to your credit card.
IT’S A POTTY: The septic system demands that we be cautious of what we discard into kitchen drains and toilets. A list of non-acceptable items is posted above the toilet. Basically, you can flush a little bit of toilet paper down and that’s about it. When in doubt – don’t. Nobody likes a backed up septic.
GOING GREEN: We do not provide daily housekeeping, and guests are expected to hang and reuse their towels during their stay. Also, please help us conserve energy while you’re away by turning down heaters or closing windows depending on the time of year.
OUR CRITTERS: There are skunks, raccoons, mice, bears, elk, deer and various birds of prey, including some extra friendly squirrels and blue jays in our forest. Please be cautious, and be sure to seal trash securely in our covered trash bins.
YOUR CRITTERS: The pet-friendly units are Cabins 7, 8 and 11. Only pets that are well behaved, friendly and supervised are allowed at the lodge. Pets must be leashed when outside due to safety concerns and in accordance with the state’s leash law. Pets must immediately be cleaned up after. Pets are not allowed on beds or furniture. Pets are not allowed to be left alone in cabins, unless crated and only then for a very brief time. Don’t forget about our nearby dog park. Maximum of 2 pets per unit, and 50 lbs per pet.
OUTSIDERS: A discovery fee of $250 per occurrence will be added for any undisclosed people or pets.
GUNS: No guns are allowed on the property without a license (except for management, of course). Paintball, Airsoft and BB guns are not to be used on the property and we need to be told if you have any. All firearms must be disclosed to the office manager upon arrival.
THAT’S FISHY: Fishing is allowed in the creek. Anyone 10 and older will need a license, which can be obtained here in town. No cleaning of fish inside the rooms.
LET’S KEEP IT CLEAN FOLKS: Guests are expected to do some minimal housekeeping and exercise care of their room. All cleaning is handled by our wonderful hard workers once a guest has departed. If the place is left a mess an additional minimum $50 fee will be assessed. Please do your part to help keep the property nice.
WHEN IN DOUBT: If you’re not sure whether you can or can’t do something…please don’t! — Not until you have talked with the lodge manager to be sure. For all our great guests, we want to make sure the lodge stays beautiful, safe, enjoyable and affordable for years to come. It takes all of us to make that happen.
CAVEAT EMPTOR (Yep, that’s Latin): We expect all guests to follow the good general rule of leaving a place better than you found it. This is a rustic environment. As such, guests are responsible for taking care of themselves and their dependents. We are not liable for any accidents, injuries or loss of any kind.
CANCELLATION POLICY: If we are provided at least 7-days notice prior to your arrival date you can receive a full future credit (usable within 1 year), or a full refund minus 7% to cover credit card/admin fees. Should you need to cancel a reservation, please call (928) 478-5050.
If you have any questions or concerns, please ask prior to making a reservation. All reservations are charged in full at the time of booking. We reserve the right to refuse service.
Thank you very much for your business and we look forward to your arrival!
Reservations: Credit Card payment in full required for cabin rentals. Sales Tax not included. $7.50 cleaning fee added to all reservations. We accept Visa, MasterCard, Discover and American Express.