Grey Hackle Lodge warmly welcomes you to experience the beauty of Arizona’s Rim Country! To ensure an enjoyable and safe stay for everyone, please take a moment to review our important policies.
Minimum Stay Requirements:
- Holidays: 3-4 night minimum stay
- New Year’s Day
- Valentine’s Day
- President’s Day
- Memorial Day
- 4th of July
- Labor Day
- Veteran’s Day
- Thanksgiving
- Christmas
- New Year’s Eve
WELCOME!
We’re excited to have you at Grey Hackle Lodge, nestled in the heart of the forest and just a short stroll from Christopher Creek. You’ll also find a conveniently located restaurant right across the street (open seasonally). We love hosting great guests and will do our utmost to ensure your stay is enjoyable! For everyone’s safety and comfort, please adhere to the following mandatory policies.
Policies
Cooling:
Our cabins currently do have portal air conditioning. However, Cabins 1, 8, and 10 are equipped with ceiling fans, and each cabin has a box fan for added comfort.
Check-In/Check-Out:
- Check-in: 3:00 PM
- Check-out: 11:00 AM
(Please inform us of your estimated arrival time. Early check-ins and late check-outs may be arranged in advance but are subject to availability. Note: No early check-ins on Saturdays and no late check-outs on Fridays.)
Quiet Hours:
While fun is encouraged, please be mindful of others. Quiet time begins at 10:00 PM unless management approves otherwise. If you notice any disruptive behavior, notify us immediately.
Fires:
- Indoor fireplaces are available year-round, but no cooking is allowed in them.
- Outdoor grills are charcoal, and we have gas grills.
- Campfires are allowed in designated fire pits and must be fully extinguished before being left unattended.
- Please don’t gather wood from the property; we sell firewood or you can bring your own.
- If a fire restriction is in place, no outdoor fires are permitted, including charcoal grills.
- Fireworks are strictly prohibited.
Smoking/Vaping:
No smoking or vaping inside the cabins. A $500 fee applies for indoor smoking. Outdoor smoking is allowed but must be at least 20 feet away from any door or window. Please dispose of cigarette butts properly. During fire restrictions, smoking is only permitted inside closed vehicles.
Parking:
Each cabin comes with a parking pass. Boats and trailers must be parked outside the lodge due to limited space.
Respecting Property:
- Theft or damage of any kind (pillows, towels, dishes, etc.) will result in charges and/or prosecution.
- Don’t move furniture, picnic tables, or landscaping items without permission.
- Each cabin undergoes a post-occupancy inspection. By booking with us, you agree to take responsibility for any damages or theft during your stay.
Septic System:
Please be cautious about what you flush. Only minimal toilet paper is acceptable. Refer to the posted list for non-flushable items.
Eco-Friendly Practices:
We do not provide daily housekeeping. Please reuse towels during your stay and help conserve energy by adjusting heaters and closing windows when appropriate.
Wildlife:
Our forest is home to various wildlife including skunks, raccoons, bears, elk, and more. Please secure trash in designated bins and be cautious when outside. Do not pet or feed the wildlife.
Pets:
We love furry friends, but they must be well-behaved and supervised. Leash your pets outdoors and clean up after them. Pets are not allowed on furniture and should not be left alone in cabins unless crated. A $40 pet fee applies per pet per stay, with a maximum of 2 pets (under 50 lbs each). An additional $50 fee applies for excessive pet hair or messes.
Additional Guests/Pets:
A $250 fee will be charged for any undisclosed guests or pets.
Firearms:
Guests may bring legally owned firearms, ammunition, or non-lethal self-defense devices (e.g., pepper spray) to the property only if:
- They disclose this in advance via messaging before booking and obtain the host's written consent.
- All items are stored safely and securely at all times (e.g., unloaded firearms in a locked case or with a trigger lock, inaccessible to unauthorized persons).
- No firearms or weapons may be discharged, displayed openly, or left unsecured on the premises.
Guests are solely responsible for complying with all federal, state, and local laws regarding possession, transport, and use of firearms. The host assumes no liability for any injury, damage, loss, or legal issues arising from guests' firearms or related activities. Violation of this policy may result in immediate eviction without refund. Law enforcement officers on duty are exempt from these storage requirements.
Fishing:
Fishing is allowed in Christopher Creek. Anyone aged 10 and older must have a fishing license, which can be purchased locally. Fish cleaning is not allowed inside the cabins.
Cleaning:
Guests are expected to maintain basic cleanliness. Our staff will handle thorough cleaning after your departure. Excessive messes may result in a $50 additional cleaning fee.
When in Doubt:
If you're unsure about any policy, please ask before proceeding. We want to keep the lodge safe, beautiful, and affordable for all guests.
Liability:
Guests are responsible for their own safety. Grey Hackle Lodge is not liable for accidents, injuries, or loss of any kind.
Cancellation Policy:
To receive a refund (minus a $25 administrative fee), cancellations must be made at least 7 days before your arrival date. Please call or text (928) 235-5883 for cancellations.
Incidental Hold:
A $150 credit card hold will be placed at check-in to cover additional expenses such as cleaning fees, damages, or firewood. The hold will be released 7 days after your stay.
Cabin Check-In and Check-Out Procedures
Check-In Procedures
Arrival Information: On the day of your arrival, you will receive a message with your unique access code for the cabin’s smart lock, along with detailed check-in instructions. Please ensure your contact information is up-to-date to receive this message.
Smart Lock Access: Your cabin is equipped with a smart lock for keyless entry. Use the provided code to unlock the door. There’s no need to visit the front office for check-in.
Assistance: If you need help during your stay (e.g., questions, maintenance, or extra supplies), please call or text us at (928) 235-5883- or visit the front office . We’re here to ensure your stay is comfortable!
Check-Out Procedures
To help us prepare the cabin for the next guests, please complete the following before departing by [11:00 AM]:
Trash: Remove all trash from the cabin and place it in the designated outdoor bins [Insert Location, e.g., near the driveway or community dumpster].
Dishes: Wash, dry, and put away all dishes, cookware, and utensils used during your stay.
Linens: Gather all used linens (bed sheets, pillowcases, towels) and place them in a single pile on the [Insert Location, e.g., laundry room floor or master bed].
Sofa Bed: If you used the sofa bed, please leave it open/unfolded to indicate it was used.
Final Check: Ensure all personal belongings are removed, windows are closed, and lights are turned off.
Locking Up: Simply close the door behind you; the smart lock will secure the cabin automatically.
Thank you for following these procedures! If you have any questions or need assistance, contact us at [Insert Contact Number]. We hope you enjoyed your stay and look forward to hosting you again!